Returns & Refunds Policy

Bariatric Compass LLC

At Bariatric Compass LLC, we are committed to providing high-quality educational resources, coaching tools, and supportive materials for our community. Please read our policy carefully before making a purchase.

Digital Products

All sales of digital products (including but not limited to eBooks, guides, toolkits, workbooks, and downloadable files) are final. Due to the immediate access nature of digital goods, we do not accept returns, exchanges, or issue refunds once your order has been completed.

Physical Products

All sales of physical books, workbooks, and journals are also final. We do not accept returns or provide refunds for these items.

Damaged or Defective Items

If your physical book, workbook, or journal arrives damaged or defective, please contact us within 7 days of delivery at contact@bariatriccompass.com. We will work with you to resolve the issue, which may include a replacement at our discretion.

Unauthorized Use or Duplicate Purchases

If you believe you were charged in error (such as duplicate transactions), please contact us immediately. We will investigate and issue a correction if appropriate

Contact Us

If you have any questions about our Returns and Refunds Policy or need assistance with your purchase, please contact us by e-mail contact@bariatriccompass.com